REFUND POLICY

Due to the custom nature and print on demand nature of our business all orders are final.  No refunds, cancellations, returns or exchanges are accepted unless a mistake was made on our end.

By purchasing you understand our Turnaround time.  Turnaround time is production time BEFORE you item ships out.  Please factor in additional transit time for delivery depending on the shipping method you select at checkout.  Failure to understand turnaround time is NOT a reason for cancellation as we immediately procure and begin designing your order.

We are not responsible if your order is delayed by the postal service. The USPS delivery date is only an estimate and our shop can only guarantee the shipment date. No refunds will be issued for items delayed, damaged or lost by USPS.

We are not responsible if you enter the monogram/customization information in the incorrect order or misspell a name. We will monogram/customization the item exactly how you enter it on your order. Please double check your order!   We are not responsible for sizing issues.  Please utilized posted size charts to ensure a proper fit.

*All items are handmade, please keep in mind that no two items are identical, therefore there may be a slight difference in the actual item and the photo due to real and perceived colors, fabric positioning and /or thread colors, and printed items. Please make sure you are familiar with my shops policies before placing your order.

PICKUP ORDERS: Please pickup orders ASAP! 

Thank you for understanding.